Perfect Data Guide - Phlex Troubleshooting

Perfect Data Guide - Phlex Troubleshooting

Best Practices

Here are some best practices for getting the most out of your Verity Sense with the Phlex platform:

  • Wear on the Correct Side: Ensure the Polar Verity Sense is worn on the side you set up in your preferences. You can check and change this setting in 'Device Management' under 'Settings' in the mobile app.
  • Device Orientation and Location: The Verity Sense should be worn on your goggles with the single silver button pointing upwards and the Polar logo facing outwards. Keep it as close to your goggles as comfortably possible and no farther back than the front edge of your ear. Ensure it's in contact with your skin for precise heart rate data.
  • Algorithm Performance: To ensure the highest quality data coming off of the device please do your best to emphasize push offs, turns and wall touches. 
  • Secure Attachment: If you're diving or starting, we recommend wearing the device under a swim cap or making sure it's securely attached to your head and goggles.
  • Data Discrepancies: Be aware of conditions that might impact data accuracy. These include stopping and starting mid-pool, exercises out of the pool, unusual stroke techniques due to drills, side breathing on butterfly, heavy equipment usage, long underwater swimming periods, and snorkel swimming.
  • Consistency in Usage: Use the device consistently every time you swim to help the platform's machine learning algorithms better understand your performance and provide accurate recommendations.
  • Battery Life: Make sure the device is well-charged before workouts. A low battery can disrupt data collection and lead to inaccurate readings.
  • App Sync: Regularly sync your device with the Phlex Swim app to keep your data up-to-date.
  • Understanding the Metrics: Spend time understanding the metrics provided by the platform. Knowing what each metric means and how it impacts your performance can help you use the data effectively.
  • Cleanliness: Keep the sensor clean. Sweat, dirt, and other substances can interfere with accurate readings.
  • Tips and Tricks: Experiment with both the Phlex and Polar goggle clips. If the Phlex clip is uncomfortable, try the Polar one. If you or your swimmer uses a swim cap we recommend wearing the device under the cap (and trying the Polar clip), and if you wear certain goggles such as the Arena Cobra's we recommend the Phlex clip.

Remember, practice makes perfect. The more familiar you become with your device and its usage, the better the data quality and analysis you'll get from your Phlex platform.

The Phlex Team
November 21, 2023

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